A priority is given to training, which is seen as essential to provide excellent service. This can be, as above, formal or informal, internal or external, in the office or on the job. Training is not a term in ADP which is confined to formal external courses. In fact, we even train our administrative staff to give them a better understanding of the role of a security officer when supporting our staff and clients.
The informal monthly reviews and the formal appraisals are opportunities to look at further training which is essential or useful for each individual.
On completion of training, recipients are queried on its effectiveness and providers are queried on its efficiency for the company. These issues are reviewed annually at Board meetings.
ADP organizes in-house Induction and Basic Job Training (BJT) for all our security staff. The training complies fully with the requirements of the Security Industry Authority (SIA) for Security Officers and will enable them to qualify for their SIA licence. The BJT enables our security officers to comply with ADP’s methods, practices and policies as contained in our ISO 9001 manuals.
ADP Security has been shortlisted for the RSM Tenon Customer Service award in the South Coast Business Awards. more...
The Security Industry Authority (SIA) have outlined the latest proposals for the future regulation of the private security industry. more...
ADP Security Officer, Ben Easterbrook, has scooped the award for Best Newcomer in the South East at the British Security Industry Association (BSIA) Regional Security Personnel Awards. more...